Faktor Penghambat Minat Pemustaka Dalam Pemanfaatan Pelayanan Referensi Upt Perpustakaan Universitas Riau

Abstract

This study entitled "Factors Inhibiting the Use of Interest Visitors Reference Services Unit RiauUniversity Library". Research object is a reference service and lack of interest Visitors inhibitingfactor in the utilization of reference services. The goal of research to find out how to use referenceservices of Riau University Library UPT and inhibiting factors Visitors interest in reference services.The research method used is descriptive qualitative method. Study sample as many as 104 people whoobtained 10% of the population.The results showed that: (1). Utilization of library reference services inUPT can be seen from Riau University, (a). The volume of traffic that varies 1-2 times a week 40people (38.5%), 3-4 times a week, 38 people (36.5%), more than 5 times a week 14 people (13.5%). (b).Purpose of visit 51 people (49.1%) respondents stated that the reference service is the ultimatereference service. (2). Inhibiting factor Visitors interest in the utilization of reference services can beviewed in terms of availability of collections, the diversity of the subject / title of the collection, thediversity of the collection, the relevance of collections to the needs, currency collection, good serviceand the availability of search.